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Resolving a client query
Hannah Olsson avatar
Written by Hannah Olsson
Updated over a month ago

Client queries in Cimplico Workpapers allow you to request and track information from clients. Once a query has been addressed, you can mark it as resolved or delete it if it’s no longer needed.

Step 1: Locate the client query

Find the query in one of two places:

  • On the worksheet where it was originally created (if relevant)

  • On the client queries page, which lists all client queries queries across a workpaper.

Step 2: Mark the query as resolved

  1. Click the ellipses (...) next to the query.

  2. Select Resolve.

This will move the query to the resolved section.

Alternative: Delete the query

If the query is no longer required, you can delete it instead:

  1. Click the ellipses (...) next to the query.

  2. Select Delete to remove it permanently.

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