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Why does a formula in a Calculation say "Waiting..."?
Hannah Olsson avatar
Written by Hannah Olsson
Updated over a month ago

A formula in a calculation shows “Waiting…” when it needs more input from related fields to produce a result.

How to resolve a “waiting…” message

Ensure the following conditions are met:

  1. Fields are not empty

    • An empty field is not the same as $0. Blank fields can prevent the formula from calculating. These fields are denoted with a '-'.

  2. Fields are filled in correctly

    • Ensure:

      • Text fields contain text.

      • Number fields contain numbers.

  3. Text fields use the correct answer format

    • Some fields specify a particular format, such as Yes/No. Using an incorrect format, like Y or N, may prevent the formula from working.

By addressing these points, the “Waiting…” message should resolve, and the formula will calculate as expected.

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